Skip to content
Don't Feed the TrollsGet help

Don't Feed the Trolls

How online manipulation actually works — and how to recognise it

"Don't feed the trolls" is the most repeated advice on the internet and one of the least examined. It began as guidance for newsrooms about amplification, not as a coping strategy for individuals — and the evidence for it looks very different at those two scales. This site names the tactics, shows how to recognise them, and is honest about when disengaging works and when it does not.

Four things a tactic can be doing

Bait

Provocation aimed at producing a reaction. The content is instrumental — it exists to be replied to, and the reply is the payoff.

Rhetorical

Arguments that are shaped to be unwinnable rather than to be right. The form of debate is preserved while its purpose — finding out who is correct — is quietly discarded.

Identity & coordination

Manipulating who appears to be speaking: multiple accounts, borrowed identities, or manufactured crowds. The claim being made is not in the text but in the apparent number of independent people making it.

Amplification

Manipulating how far something travels — flooding, hijacking, gaming ranking and reporting systems. The target is the distribution mechanism rather than any individual reader.

The tactic table

58 named tactics, plus 4 red lines that are a different category of act and are listed separately below. These are terms people already use, not labels coined here — and where this site supplies the definition rather than a dictionary or a named authority, the page says so at the top. Rows are ordered by how much disengaging alone achieves.

Light / opportunistic

9 tactics

Low-effort provocation aimed at a reaction rather than at a person. Often untargeted, often bored rather than malicious, and usually indistinguishable from ordinary rudeness in any single message.

Response: Disengagement works here and is almost always the whole answer. This is the band the folk advice was built for.

Classic reactive

10 tactics

Inflammatory content designed to produce an emotional reply from a specific person or group. The provocation is the point; the topic is a vehicle.

Response: Disengagement still usually works, but the pull to answer is much stronger because the bait is now personal. This is where knowing the pattern by name does most of its work.

  • Flaming

    Direct hostility aimed at a person rather than an argument, intended to produce an emotional reply.

  • Ad hominem baiting

    Attacking the person so the reply becomes self-defence rather than argument.

  • Quote-dunking

    Requoting someone to your own audience for ridicule, so the reply is performed rather than exchanged.

  • Tone policing

    Rejecting a point because of how it was said, converting the subject into the speaker's manner.

  • Strawmanning

    Refuting a weakened or invented version of the argument instead of the one actually made.

  • Nut-picking

    Presenting the least defensible member of a group as representative of it.

  • Hypocrisy bait

    Provoking an inconsistency so the conversation becomes about your consistency rather than the issue.

  • Sensitive-topic digression

    Introducing a charged subject to make continuing the original discussion socially costly.

  • The "just joking" defence

    Retroactively reframing a provocation as humour, so objecting to it becomes the offence.

  • Poe's-Law gaming

    Performing a position ambiguously enough that sincerity and parody cannot be distinguished, then punishing either reading.

Sophisticated / covert

13 tactics

Bad faith wearing the costume of good faith — the endless sincere question, the worried ally, the debate that resets every time you answer it. Hardest to name, because each individual message looks reasonable.

Response: Recognition matters more than response. The tell is the pattern across a conversation, never any single message, and the honest advice is to judge the exchange rather than the sentence.

Coordinated / multi-account

14 tactics

Several accounts — run by one person, a small group, or a loose crowd — producing the appearance of independent agreement. Manufactured consensus is the product; volume is the weapon.

Response: Disengaging no longer ends it, because you were never the audience. This is where documentation, platform reporting and support become the real moves, and where "just ignore it" starts doing harm as advice.

Ideological / campaign

12 tactics

Organised, resourced and strategic — sometimes commercial, sometimes state-linked — blending provocation with disinformation to shift what looks normal rather than to win any particular argument.

Response: Individual response is close to irrelevant at this scale. Understanding is the point: the useful reader here is a moderator, journalist or researcher.

  • Troll farms

    Paid, staffed operations producing provocation and division as a job rather than a pastime.

  • Coordinated inauthentic behaviour

    The platform-policy term for coordinated activity relying on fake accounts to mislead about who is behind it.

  • Firehose of falsehood

    High-volume, multi-channel, unashamedly inconsistent messaging that overwhelms rather than persuades.

  • Flooding the zone

    Saturating attention with so much material that sustained focus on any one thing becomes impossible.

  • Hashtag hijacking

    Capturing someone else's tag or trend to redirect the audience it gathered.

  • False-flag trolling

    Posing as your opponents while behaving badly, so the discredit lands on them.

  • Wedge-issue exploitation

    Amplifying an existing division from both sides at once, where widening the gap is the objective.

  • Data-void exploitation

    Seeding content for search terms that have no authoritative results yet, so the first answer is yours.

  • Information laundering

    Moving a claim through progressively more reputable venues until its origin is no longer visible.

  • Hate raids

    Automated, repeated abusive floods against a specific creator, usually in live chat.

  • Amplification botting

    Automated accounts inflating engagement to make a position look more widely held than it is.

  • Persona-building

    Investing months in a credible account with no apparent agenda, so its later turn carries weight.

These are not trolling

Stalking, doxxing, swatting and organised harassment campaigns are a different category of act, not the far end of the same spectrum. Nothing above is written for them, and applying it can make things worse.

  • Doxxing Publishing private identifying information to expose someone to real-world harm.
  • Swatting Provoking an armed emergency response to someone's home through a false report.
  • Cyberstalking Sustained monitoring and pursuit of a specific person across platforms and into their offline life.
  • Harassment campaigns Organised, prolonged targeting of an individual, where the objective is to drive them out entirely.

What to do instead, and who can help →

Why it works

  • Why people troll Two very different explanations — stable personality traits, and ordinary people in bad circumstances — and the evidence supports both.

Responding

  • Don't feed the trolls Declining to reply, so that provocation produces no reaction and no audience. The most repeated advice on the internet, and among the least examined.
  • The grey rock method Responding in a deliberately neutral, minimal and emotionally flat way, so that provoking you stops producing anything worth having.

Every factual claim here is tied to a source whose supporting quote has been checked against an archived copy of that source. A claim that fails that check cannot be published.