Support services

Organisations that help with stalking, harassment and online abuse. Each entry says what the service actually does — and, where it matters, what it does not.

What this page is, and isn’t

This is a signpost, not a service. We cannot help you directly, we are not a crisis line, and nothing here is legal advice. The organisations below can do things we cannot.

Details were checked by hand on 26 July 2026 against each organisation’s own website. Helpline hours change — if something here is wrong, the organisation’s own site is the authority, not us.

Australia

Emergency: 000

1800RESPECT
Crisis support · Around the clock
National sexual assault, domestic and family violence counselling service
Phone 1800 737 732 · Text 0458 737 732
Hours: 24 hours a day, every day.
Free, confidential counselling and support, by phone, text, online chat or video call.
Adult Cyber Abuse Scheme
Content removal · Advice line
eSafety Commissioner
Australia's statutory online safety regulator can require platforms to remove seriously abusive material targeting an Australian adult.
A statutory regulator and takedown scheme, not a crisis service. The legal threshold is high: the scheme is aimed at the most seriously abusive material, intended to cause serious harm. Check current eligibility criteria before relying on it.
Image-Based Abuse Scheme
Content removal · Same day
eSafety Commissioner
Reporting scheme for intimate images shared, or threatened to be shared, without consent.
A statutory reporting scheme, not a crisis service.

New Zealand

Emergency: 111

Netsafe
Advice and advocacy · Advice line
Netsafe
Phone 0508 638 723 · Text "Netsafe" to 4282 · Email [email protected]
Hours: Monday to Friday 09:00-17:00. Not a 24-hour service.
Free advice on online harm, including harassment and abuse, and help understanding the options available under New Zealand law.
Netsafe's statutory Approved Agency appointment under the Harmful Digital Communications Act ran to 30 June 2026; check its current status.

United Kingdom

Emergency: 999 · Non-emergency: 101

999 is for when a crime is happening now or someone is in immediate danger. 101 is the route for reporting something that has already happened. Stalking is often reported through 101 — but if you are frightened right now, use 999 and do not talk yourself out of it.

National Domestic Abuse Helpline
Crisis support · Around the clock
Refuge
Phone 0808 2000 247
Hours: 24 hours a day, every day.
Free, confidential support for anyone experiencing domestic abuse, including abuse by a former partner. Stalking by an ex-partner is very often domestic abuse, and this line is staffed around the clock.
National Stalking Helpline
Advice and advocacy · Advice line
Suzy Lamplugh Trust
Phone 0808 802 0300
Hours: Monday and Wednesday 09:30-20:00; Tuesday, Thursday and Friday 09:30-16:00. Closed at weekends.
Free advice line for anyone experiencing stalking, and for people supporting them. Advice and safety planning, not an emergency service.
Run by the Suzy Lamplugh Trust; listed on GOV.UK's own "report a stalker" guidance and by the Crown Prosecution Service.
Paladin National Stalking Advocacy Service
Advice and advocacy · Advice line
Paladin NSAS
Phone 020 3866 4107
Hours: Not verified by us — check Paladin's website before relying on a time. This is not a 24-hour line.
Independent advocacy and casework for high-risk victims of stalking, helping people navigate police, courts and other agencies.
England and Wales only. Casework and advocacy service, NOT a crisis line. Paladin's own guidance is to call 999 if you are in immediate danger.
Refuge Tech Safety
Device and account safety · Advice line
Refuge
Hours: Chat 10:00-22:00 weekdays, 10:00-18:00 weekends.
Step-by-step guidance on phones, accounts, social media, email and smart home devices when someone may be monitoring you, plus a tool for safely disentangling shared accounts.
Languages: English, Polish, Urdu
Victim Support
Emotional support · Advice line
Victim Support
Phone 08 08 16 89 111
Hours: 24 hours a day, every day.
Free, confidential support for victims of crime.
Independent of the police, and helps whether or not you have reported anything.

United States

Emergency: 911

Many police departments have a separate non-emergency number for reporting something that has already happened. 911 is for immediate danger.

National Domestic Violence Hotline
Crisis support · Around the clock
The Hotline
Phone 1-800-799-7233 · Text START to 88788
Hours: 24 hours a day, every day.
Confidential support for anyone experiencing domestic abuse, including stalking by a current or former partner. TTY 1-800-787-3224.
National Sexual Assault Hotline
Crisis support · Around the clock
RAINN
Phone 800-656-4673
Hours: 24 hours a day, every day.
Confidential support, including where stalking involves sexual violence or intimate images.
Safety Net / TechSafety
Device and account safety · Advice line
National Network to End Domestic Violence
The most detailed free guidance available on technology-facilitated abuse: stalkerware on phones and computers, checking devices for rooting and jailbreaking, location tracking, technology safety planning, and how to document abuse in a way that holds up later.
Self-help toolkits and professional guidance, not a helpline.

Outside these countries, search for your national domestic abuse or victim support service. We would rather say that than publish a list we have not checked. How Don't Feed the Trolls checks things.